Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Lumir. By accessing our website and placing an order, you agree to be bound by these terms.

1. Applicability

By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

These terms apply to all offers, orders, and agreements made through Lumir.

2. Product Information

We strive to ensure that all product descriptions, images, and information on our website are accurate and up to date.

However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice. Minor differences between product images and the actual product may occur and do not constitute grounds for a claim.

3. Orders & Payments

  • Orders are processed only after full payment has been received
  • Available payment methods may vary depending on your location
  • Customers are responsible for selecting and verifying their preferred payment method

We reserve the right to refuse or cancel any order at our discretion.

4. Processing & Delivery

  • Processing time: 1–3 business days
  • Shipping time: 7–15 business days (depending on destination)

All orders are shipped directly from our international fulfillment partners.

Please note:

  • Delivery times are estimates and may vary due to external factors such as customs delays, logistics issues, or high demand
  • We are not responsible for delays outside our control

5. Returns & Cancellations

Please refer to our Return Policy for detailed information regarding returns, refunds, and cancellations.

6. Liability

  • We are not liable for loss or damage during shipping once tracking confirms delivery
  • Customers are responsible for providing accurate shipping information
  • Address errors must be reported within 24 hours of placing the order

Failure to provide correct information may result in delivery issues for which we are not responsible.

7. Intellectual Property

All content on this website — including but not limited to text, images, branding, and logos — is the property of Lumir.

It is strictly prohibited to copy, reproduce, or use any content without prior written permission.

8. Complaints Procedure

If you have any complaints, you may contact us via email:

Email: info@lumirclothing.com

We aim to respond to all inquiries within 5 business days.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.

Any disputes shall be handled by the competent courts within this jurisdiction.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Company Name: Lumir
Email: info@lumirclothing.com