Payment Policy
At Lumir, we offer a range of secure and convenient payment methods to ensure a smooth checkout experience.
By placing an order, you agree to the terms outlined in this Payment Policy.
1. Accepted Payment Methods
We support multiple payment options. Please note that availability may vary depending on your location.
Commonly accepted payment methods include:
- Credit Card (Visa, Mastercard)
- PayPal
- Bancontact
- Apple pay
- Google pay
Customers are responsible for selecting and verifying the availability of their preferred payment method during checkout.
2. Payment Security
All transactions are processed through secure SSL (Secure Socket Layer) encryption, ensuring that your personal and payment information is protected at all times.
- We do not store any payment details on our servers
- Payments are handled by trusted and certified third-party payment providers
Your security and privacy are our priority.
3. Payment Processing
- Orders are only processed once full payment has been successfully completed
- If a payment is declined or fails, the order will not be processed or shipped
We reserve the right to cancel or refuse orders in case of suspected fraud or unauthorized transactions.
4. Refunds
If you are eligible for a refund (for example, after an approved return):
- Refunds will be processed within 30 days after we receive and inspect the returned item
- The refund will be issued via the original payment method used at checkout
Please note:
- Original shipping costs are non-refundable, unless the item received is defective or incorrect
5. Currency & Charges
- All payments are processed in the currency displayed at checkout
- Depending on your bank or payment provider, additional fees or exchange rates may apply
- These charges are outside of our control and are the responsibility of the customer
6. Contact
If you have any questions regarding payments, please contact us:
Company Name: Lumir
Email: info@lumirclothing.com