Shipping & Delivery Policy

At Lumir, we aim to deliver your order as quickly and efficiently as possible. Below you will find all relevant information regarding our shipping and delivery process.

By placing an order, you agree to the terms outlined in this policy.

1. Processing Time

  • Orders are processed within 1–3 business days
  • Once your order has been shipped, you will receive a confirmation email with tracking information

Please note that processing times may be slightly extended during high-demand periods.

2. Estimated Delivery Time

  • Average delivery time: 7–15 business days, depending on your location

While we strive to meet these delivery times, delays may occur due to:

  • Customs procedures
  • Carrier delays
  • Peak seasons or high order volumes

Delivery times are estimates and not guaranteed.

3. Shipping Method & Origin

All orders are shipped directly from our international fulfillment partners.

This allows us to offer competitive pricing and a wide product range.

Please note:

  • Orders may be shipped from overseas warehouses
  • Depending on your country, customs duties or import taxes may apply
  • Any additional charges are the responsibility of the customer

4. Shipping Costs

Shipping costs are calculated at checkout and depend on:

  • Destination country
  • Package weight
  • Selected shipping method

All applicable costs will be clearly displayed before completing your purchase.

5. Delivery Responsibility

  • Once tracking confirms that the package has been delivered, responsibility transfers to the customer
  • Customers are responsible for providing accurate shipping details at checkout
  • Any address errors must be reported within 24 hours of placing the order

We are not liable for delivery issues caused by incorrect or incomplete address information.

6. Lost or Delayed Shipments

If your order appears delayed or lost:

  • First, check your tracking information
  • Contact the shipping carrier if needed
  • If you still need assistance, feel free to reach out to us

We will always do our best to assist, but we cannot guarantee outcomes once the package is in transit.

7. Contact

For any questions regarding shipping or delivery, please contact us:

Company Name: Lumir
Email: info@lumirclothing.com